COVID-19 (Coronavirus) Updates
SOCIAL DISTANCING GUIDANCE
The safety of our customers and employees is our top priority, out of an abundancy of caution and to help ensure the health and well-being of our customers and employees, Bank of Maple Plain is instituting our Social Distancing Procedures. The purpose of social distancing is to reduce the frequency, proximity and duration of contact between people in an effort to reduce the spread of contagious diseases. The following procedures are intended to protect our customers and our employees so we may continue to offer our services to you uninterrupted.
As of Monday March 23rd 2020 the
LOBBY IS CLOSED UNTIL FURTHER NOTICE
We will continue to serve you through the drive-thru or by the methods listed below.
Schedule an Appointment if you require in-person assistance
If you require in-person assistance, or need to access your safe deposit box we will continue to serve you in the lobby by appointment only. We've ensured that our lobby is cleaned daily with EPA-approved disinfectants and we have hand sanitizer available. We will refrain from handshaking or other physical contact during appointments. You MUST schedule an appointment for in-person assistance. Please call (763) 479-1931 to schedule an appointment.
Conduct your business through the Drive-Thru or Night Depository
You may conduct nearly any business through our Drive-Thru. You may use the night depository to make deposits, loan payments or drop off documents.
Use our Online Banking and Mobile App to make deposits, transfers and pay bills
Our Online Banking and Mobile App allow you to conduct your banking business anytime from anywhere. Please visit www.bankofmapleplain.com to enroll in online banking, once enrolled download our app from your mobile device’s app store to make mobile deposits. Beginning now and until further notice we are waiving all Mobile Deposit and bill-payment fees.
Utilize your Bank of Maple Plain Debit Card to get cash
To further limit close-contact interactions you may use your Bank of Maple Plain Debit card at any ATM to withdraw cash. Beginning now and until further notice the Bank of Maple Plain will not charge you for making ATM withdrawals. *ATM operators may charge a fee, which will be disclosed to you prior to the transaction.
If you have any questions contact us
We appreciate your flexibility during this unprecedented event. If you have any questions or need assistance with any of our products or services, we are here to help. Contact us at (763) 479-1931 during regular business hours.
There are many things you can do to prepare and prevent the spread of COVID-19. For the latest information and recommendations, visit the CDC's resource center https://www.cdc.gov/coronavirus/2019-ncov/index.html the Minnesota Department of Health website
https://www.health.state.mn.us/diseases/coronavirus/index.html or call the MDH COVID-19 public hotline which is open 7 a.m. to 7 p.m. The hotline number is 651-201-3920.
We value your health, safety and continued business and have no doubt we can navigate this tough environment together. Please stay safe, healthy and don’t hesitate to contact us with any questions or banking needs.
Updated March 20th 2020